Contact Us
Contact TORVENIQ for help with home fitness equipment, orders or returns.
Email and Telephone
Business Address
327 Chartridge Dr, Hagerstown, MD, US 21742
Customer Support Hours
Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
Product Questions
Include the product name or SKU, selected option and any relevant dimensions or compatibility details.
Order and Return Questions
Provide your order number. For a damaged or incorrect item, include photos if available. See the Shipping Policy or Return & Refund Policy for the next steps.
We cover return shipping on eligible returns. Contact us before mailing your item so we can authorize the return and provide a prepaid label or arrange a return at no shipping cost to you. See return shipping details.